Why this course?

Description

Comprehensive Hard Services Management for High-Rise Building Facilities

---

Why this training is important:

High-rise buildings have complex mechanical, electrical, and structural systems that require specialized management. Effective hard services management ensures safety, reliability, energy efficiency, compliance, and occupant comfort, reducing downtime and cost overruns.

---

Module 1: Introduction to Hard Services in High-Rise Buildings

• Overview of Hard Services (HVAC, electrical, plumbing, fire safety, lifts, etc.)

• Difference between hard and soft services

• Importance in high-rise buildings

• Example: Typical hard services scope in a 45-floor commercial tower

Template: Hard Services Checklist for New High-Rise Projects

---

Module 2: Mechanical Systems Management (HVAC)

• Components: chillers, AHUs, VRF, cooling towers

• Operation & maintenance strategies

• Common faults and troubleshooting

• Energy efficiency best practices

• Example: Seasonal HVAC maintenance plan for a 30-story office building

Template: HVAC Preventive Maintenance Schedule

---

Module 3: Electrical Systems Management

• High voltage switchgear, transformers, panels

• Power distribution & backup systems (DG sets, UPS)

• Energy management & monitoring

• Safety protocols for electrical maintenance

• Example: Load management in a mixed-use skyscraper

Template: Electrical Inspection and Testing Log

---

Module 4: Plumbing and Water Supply Systems

• Water pumping stations, storage tanks, plumbing networks

• Water quality management and treatment

• Leak detection & repair

• Wastewater and stormwater management

• Example: Plumbing system audit for residential towers

Template: Plumbing Maintenance Checklist

---

Module 5: Fire Safety Systems

• Fire alarms, sprinklers, hydrants, smoke control

• Fire safety compliance standards (NFPA, local codes)

• Emergency preparedness and drills

• Inspection and maintenance of fire equipment

• Example: Fire drill planning for a commercial skyscraper

Template: Fire Safety Inspection Report

---

Module 6: Vertical Transportation (Elevators & Escalators)

• Types of elevators in high-rise (traction, hydraulic, machine-room-less)

• Maintenance and testing protocols

• Safety features and emergency operations

• Performance monitoring and modernization plans

• Example: Elevator maintenance contract scope

Template: Elevator Maintenance Logbook

---

Module 7: Building Automation Systems (BAS)

• Overview of BAS and IoT in building management

• Integration of HVAC, lighting, security systems

• Remote monitoring and control

• Troubleshooting BAS failures

• Example: BAS dashboard for energy monitoring

Template: BAS Fault Reporting Form

---

Module 8: Structural and Civil Systems

• Building structure inspection (façade, balconies, expansion joints)

• Preventive maintenance of concrete and steel elements

• Waterproofing and corrosion control

• Example: Annual façade inspection report

Template: Structural Maintenance Inspection Form

---

Module 9: Energy Management and Sustainability

• Energy audit processes

• Renewable energy integration (solar, wind)

• Energy-saving strategies and KPI tracking

• LEED and green building certifications

• Example: Monthly energy consumption report and analysis

Template: Energy Audit Checklist

---

Module 10: Safety and Compliance Management

• Health & Safety regulations for high-rise FM

• Permit to work systems

• Risk assessment and incident reporting

• Training and awareness programs

• Example: Lockout-Tagout procedure for electrical works

Template: Risk Assessment Template

---

Module 11: Maintenance Strategies and Work Management

• Types: Preventive, predictive, corrective maintenance

• CMMS (Computerized Maintenance Management System)

• Prioritization and scheduling

• Example: Work order lifecycle management in a CMMS

Template: Work Order Form

---

Module 12: Vendor and Contract Management

• Selection of vendors for hard services

• Contract types and SLA management

• Performance monitoring and penalties

• Example: Sample HVAC maintenance contract

Template: Vendor Evaluation Scorecard

---

Module 13: Asset Management and Life Cycle Planning

• Asset register and tagging

• Life cycle cost analysis

• Replacement planning and budgeting

• Example: Asset register for major plant equipment

Template: Asset Life Cycle Tracking Sheet

---

Module 14: Emergency Preparedness and Disaster Management

• Disaster types relevant to high-rise buildings (fire, earthquake, power failure)

• Emergency response planning

• Backup power and system redundancies

• Example: Emergency evacuation plan for occupants

Template: Emergency Contact List and Response Plan

---

Module 15: Quality Assurance and Auditing

• Internal audits for hard services

• Performance benchmarking

• Corrective action plans

• Example: Sample audit checklist for elevator systems

Template: Hard Services Audit Checklist

---

Module 16: Documentation and Record Keeping

• Importance of documentation for compliance

• Digital vs paper records

• Document control procedures

• Example: Maintenance log and compliance file management

Template: Document Control Register

---

Module 17: Budgeting and Cost Control

• Preparing maintenance budgets

• Cost tracking and reporting

• Cost optimization strategies

• Example: Quarterly budget report for electrical maintenance

Template: Maintenance Budget Template

---

Module 18: Training and Competency Development

• Identifying training needs for technical staff

• Developing training plans

• Certifications and refresher courses

• Example: Training matrix for hard services team

Template: Training Attendance Sheet

---

Module 19: Technology Trends in Hard Services

• IoT, AI, and predictive maintenance tools

• Drones for façade inspection

• Mobile apps for maintenance reporting

• Example: Using drones for high-rise roof inspections

Template: Technology Implementation Plan

---

Module 20: Case Studies and Best Practices

• Real-world examples of hard services management

• Lessons learned from failures and successes

• Benchmarking with global standards

• Example: Case study on HVAC energy savings in a skyscraper

Template: Case Study Report Template